• The mechanic who replaced your radiator, thermostat, water pump, timing chain, and heater core to fix an overheating problem that turned out to be caused by a twenty dollar hose. 


• The appliance repairman who made you wait all day, then didn't have the tools to fix the problem. 


• The arrogant computer "guru" who took a week to fix your computer, and refused to take your calls.

Well kept secret -- some repairmen are good

A lot of repairmen, maybe even the majority, are good. They do a good job for a fair price. They handle the work quickly.

Then why do I get stuck with bad repairmen?

Because you haven't been finding the right repairmen. You don't have the knowledge to find them.

The size of the repairman's Yellow Pages ad has nothing to do with the quality of his work. Nor do his looks, his accent, or his hourly rate.

The bottom line is this. There is a specific process to find and fix the root cause of any problem. Good repairmen follow that process, bad ones don't. Before you can evaluate a repairman, you need to understand that process.

How do I learn the process?

The process is completely explained in my new book, "Twenty Eight Tales of Troubleshooting". It's explained in very simple terms that anyone can understand.

I'm Steve Litt. In my many years as a repairman, I've gotten tired of inheriting a bad reputation from the guys charging you top dollar for bad guesses and lame excuses. The guys who always seem to have a three week backlog. The guys who return your equipment in worse shape than when you brought it in.

So I wrote several "Twenty Eight Tales of Troubleshooting". This book can quickly turn any consumer into an expert on the process of troubleshooting. Once you've read this book, you can talk to a repairman, even over the phone, and get an excellent idea of his ability. You can choose the right repairman, and get the job done right.

Your expertise will also help you help the repairman do a good job. It's amazing how much better repairs go when there are good communications between customer and repairman.

The $14.95 you pay for this book will be saved several times over the next time you need something repaired. This book contains 28 easy to read short stories, each illustrating one or more points about the process of troubleshooting. Upon receipt of your order, this 221 page Ebook will be emailed to you as a .PDF file readable on any computer, and printable on most printers.

Save yourself money, time and frustration. Buy this book and start hiring the right repairmen. Repairmen who suck don't deserve your money.